HELP
Discover answers to commonly asked questions about our products and services.
Order:
1. How Long Will it Take To Get My Package?
1 to 3 days in normal orders and if the product is pre order which is
currently not in stock and we are still trying to get it for you, then
it will take 1 to 2 weeks maximum, and that also you can confirm through
WhatsApp or Call.
2. How Do I Track My Order?
You can call or WhatsApp on +971 55 861 9292
3. How Do I Place an Order?
Your Order can be placed via our Website and our WhatsApp.
In case of order through the website, you can follow the simple steps:
- Browse the site for the product you require
- Add the product to the cart
- Proceed to the checkout
- Follow the directions on payment
- Await confirmation once payment has been done.
If you prefer to place an order over the phone or any other assistance give us a call at:
4. Do I Need an Account to Place an Order?
No, you can place order via guest as well, Hence we prefer you to sign up for more Deals and offers notification.
Shipping & Returns:
1. What Shipping Methods Are Available?
1.We will be providing your orders by Al Ershad home/office delivery in all the major cities in UAE
2.We will also courier to the address by trusted courier service
3.Store pick up also available in Dubai, Abu Dhabi and Sharjah
2. How Long Will it Take To Get My Package?
1 to 3 days in normal orders and if the product is pre order which is
currently not in stock and we are still trying to get it for you, then
it will take 1 to 2 weeks maximum, and that also you can confirm through
WhatsApp or Call.
3. How Do I Track My Order?
You can call or WhatsApp on +971 55 861 9292
Payment:
1. Do I Need an Account to Place an Order?
No, you can place order via guest as well, Hence we prefer you to sign up for more Deals and offers notification.
Contact Us
Do you have any question?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.